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Coronavirus Disease 2019 (COVID-19)
Protect yourself and your community from getting and spreading respiratory illnesses like Coronavirus Disease 2019:
Frequently Asked Questions & Answers
Bridge Street Interviews 211
As connectivity becomes increasingly important, the United Way is simplifying the connection between the public and essential agencies and resources. By dialing 211, community members can access resources for help with a plethora of issues including housing, financial, medical, and counseling services just to name a few... video and article
Disability Resources
211CNYDisability.com connects families with developmental disability services and resources in Central and Northern New York.
OASIS
Chronic Disease Self-Management Program
OASIS offers a Chronic Disease Self-Management Program CDSMP designed to enhance a person’s ability to manage their health and increase their activities.
Resource Guide, Office for Aging
The Onondaga County Office for Aging has compiled an updated Senior Resource Guide. You can gate.io app (PDF). For other Office for Aging information please visit their website at www.ongov.net/aging.
Peace of Mind Booklet, Planning
The Onondaga County Office for Aging offers a free Peace of Mind Booklet. "Essential Forms for Future Planning" booklet includes the latest Health Care Proxy and Power of Attorney forms and more. You can download it here (PDF). For other Office for Aging information please visit their website at www.ongov.net/aging.
Using 211 CNY
4 Ways to find information
- Popular Topics Icons
- Agencies & programs serving your County
- Search Box
- Browse All Topics
Learn more »
Help keep our 211 database current
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2020 Census
The goal of the 2020 Census is to count every living person in the United States once, only once, and in the right place. The results of the census will be used for the next decade to determine the number of seats each state has in Congress, draw boundaries for voting districts, and determine how more than $675 billion in federal funding is spent in communities each year.
It’s as important as ever for households to respond to the 2020 Census online, by phone, or by mail. Take 10 minutes to Shape Your Future today!
2020 Census Resources
Print Guides (60 Languages)
Video Guides
YouTube Channel
2020 Census Jobs
Responding by Phone to the 2020 Census
The 2020 Census can be completed by phone in English, TDD, and 11 other languages. (PDF)
Whole Me
Support for Deaf and Hard of Hearing
Support for Deaf and Hard of Hearing Community Members in American Sign Language.
Support and services (mp4 video)
www.wholemeinc.com
COVID-19 American Sign Language for Kids (mp4 video)
In this time of need, you can help
In this time of need, you can help. Find volunteer opportunities to assist with the covid-19 situation in Onondaga County by
visiting volunteercny.org or calling 315-428-2229 to sign up.
VolunteerCNY, a United Way Initiative (PDF)
A New Look for 211
F.O.C.U.S. Shaping an Age-Friendly CNY
F.O.C.U.S. Greater Syracuse seeks to provide innovative and proactive planning to retain and engage aging boomers as part of our community. Visit the F.O.C.U.S. website and download the F.O.C.U.S. age-friendly CNY study (PDF).
Helplines, Hotlines
All Helplines and Hotlines
Events Calendar
WRVO/NPR Events Calendar
Questions about Immigration?
For information about immigration contact the NYS New Americans Hotline 800-566-7636 New Americans flyer (PDF)
ImmigrationLawHelp.org
Red Cross offers Free Smoke Alarms
The American Red Cross is offering free smoke alarm installation and home fire safety education.
211CNY Counts
211CNY Counts displays interactive summary data for 211 Call Center Requests (housing, food, healthcare).
Visit 211CNY Counts
View How to Use 211CNY Counts
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Help Me Grow
Early Childhood Resources
Help Me Grow Onondaga connects parents and caregivers to early childhood programs and services in Onondaga County.
Substance Use Disorders
Support & Treatment
The Regional Open Access Center for Addiction is available 24/7/365 for those seeking support and treatment for substance use disorders. Clinicians and peers can assist individuals in determining the appropriate level of care needed and offer referrals to treatment.
Helio Health’s Regional Open Access Center for Addiction
329 North Salina Street
Syracuse, NY 13203
315-471-1564
Suicide Prevention
OnondagaSuicidePrevention.com gate.io app
Crisis Connect
Crisis Connect is a central triage call line for individuals experiencing a behavioral health crisis or concern. The hotline connects individuals to available services across the region including: Cayuga, Madison, Onondaga, Oneida, and Oswego counties. Calls are received by trained individuals who triage the call to the appropriate service including: mobile crisis, crisis respite services, peer/warm line, informational resources.
Call 315-251-0800
Crisis Connect is made possible by the Central New York Care Collaborative.
SNADD Program
Onondaga County
Onondaga County’s SNADD Program is a safe solution for disposal of household
medications.
Flyer (PDF)
Locations for sharps drop-offs (PDF)
Lead Testing
Smoke & Carbon Mononxide Detectors
For information on asthma, lead testing for your home or children, free smoke and carbon monoxide detectors or free cleaning supplies, call the Healthy Neighborhood Program at 315-435-5431. Onondaga County Health Department
First Time
Home Ownership Assistance Program, Oswego County
Dreaming of home ownership? We have free money available to help with down payment and closing costs. Contact us for an application to see if you qualify, phone 315-625-4520. Oswego Housing Development Council, Inc. 805 W. Broadway St., Fulton, NY 13069.
Max income for family
1 = $38,750; 2 = $44,300
3 = $49,650; 4 = $55,350
5 = $59,600
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