Dial 211 to speak with an Information & Referral Specialist. Services are free, confidential, and available 24/7.

Use our searchable online directory to find the help you need. Our online search tool has listings of community, social and government services. Search the 211 CNY Online.

Agencies wishing to add their organization to the 211 CNY database (inclusion/exclusion policy) or update their information or be included in the database, can contact us at (315) 251-1400 ext. 147 or email us at [email protected] .

Other Questions? Contact the 211 CNY at 1-844-245-1922 or complete the form below to ask a question, share a story or give feedback. We will reply within 24 hours with information, options and referrals.

We’d like to hear from you

Help keep our 211 database current

Help us keep our 211 database current by emailing suggested updates to [email protected] .

If you would like to suggest a program or agency to add to our resource database, check our Inclusion/Exclusion Policy.

Add 211 buttons to your website

Our 211 buttons are online at https://211cny.com/buttons.shtml. Please contact us if you would like a different size button.

Privacy and data collection

We respect the privacy of every individual who visits our website and adhere to state and federal privacy laws. This privacy policy outlines the information 211 CNY collects through our website and how we use that information. By using this site, you are indicating that you agree to this policy.

Some sections of this website may collect and retain personally identifiable information about you, such as your name, address, telephone number or email address, etc. Your email address and/or contact information will not be provided to any third parties, without prior consent.

We also collect certain technical information with regard to your use of our website. However, this information does not allow us to identify you personally. This information may include the type of Internet browser, computer operating system you are using, or the name of the website from which you linked to our site.

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